Careers

Heffner Lexus Toyota is an equal opportunity employer and is able to accommodate applicants with disabilities during the recruitment process.

Heffner Motors is a dynamic growth-oriented Toyota, Lexus & Pre-Owned Vehicle Dealership.  Founded in 1960, the dealership still operates today with the founding family members, with the same commitment to providing superior customer care through honesty, integrity and respect.

Are you looking to join a great brand and a great dealership?  Heffner Lexus Toyota Scion is a dynamic growth-oriented Toyota, Lexus and Pre Owned Vehicle Dealership.  Founded in 1960, the dealership still operates today with the founding family members, with the same commitment to providing superior customer care through honesty, integrity and respect.   If you are looking for a career with a growing dealership with unprecedented growth, we have a job for you.

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Automotive Damage Appraiser/Estimator

The appraiser must handle communication with the adjuster and customer regarding status of the vehicle. This position is often the main point of contact with Heffner Collision and the customer, so he or she must strive to represent the Company in a professional manner. The Appraiser should have an outgoing personality; enjoy meeting people and a good understanding of appraising and insurance claims procedures and policies. He/she must be able to make common sense decisions, be a self-motivator, use excellent communication skills, both verbal and written, and portray a professional business image. It is imperative that this person possess a good work attitude and foster a positive team spirit in support with the overall philosophy of the company and fellow employees.

Customer Service

• Inspect qualified vehicles and write damage appraisals
• Responsible for handling all appraisals, work authorizations, repair orders, supplements and warranties when dealing with the customer, striving to maintain and improve closing ratio for the company
• Follow up on customer appraisals, in order to increase closing ratio
• Ongoing communication with adjuster, production staff and customer regarding repair status.
• Inspect repair and meet with customer when picking up vehicle to ensure customer satisfaction
• Work to resolve any customer concerns or dissatisfaction with the work or the Company
• Responsible for maintaining consistent sales volume to meet or exceed company goals.
• Identify non-related damages for up-sell opportunities.

Coordinating Staff to Achieve Sales Goals

• Participate in daily production / release meetings in order to provide key information to managerial staff.
• Update WIP report based on production meeting findings, copy report.
• Provide support and work closely with CSR/ reception
• Participate in monthly company meetings and be willing to attend any and all training programs to enhance performance both personally and professionally

Appraisal Process

• Follow the outlined customer greeting processes with all individuals
• Follow the standard imaging process on all potential insurance appraisals
• Add explanation lines to necessary image or repair line entries on all appraisals
• Ensure that we use most commonly missed “forgettables” found in insurance guidelines
• Follow best practices when generating appraisals to achieve 95% accuracy 100% of the time – attention to detail
• Other Duties as required

Administration of RO Package

• Ensure customer authorization is received from owner before proceeding with parts order
• Parts ordering and back orders are documented in the file
• Communicate to customers any outstanding moneys owing at time of authorization and at least 24 hours prior to delivery of vehicle
• Signs off final inspection section of QA checklist validating vehicle is ready for delivery

EXPERIENCE/SKILL REQUIREMENTS

• Management Software (Mitchell/ Dealership) – INTERMEDIATE
• Microsoft Office Software (Word, Excel, Outlook) – INTERMEDIATE
• Estimating Software (Audatex and/or Mitchell) – INTERMEDIATE
• ICAR a plus
• Work independently without close supervision
• Flexible/adaptable to constant change
• Strong tact and diplomacy; ability to interact with all levels of personnel
• Highly organized, analytical and motivated; ability to handle multiple concurrent assignments
• Ability to prioritize, organize and plan work under own initiative
• Strong communication skills (written and verbal)

OCCUPATIONAL QUALIFICATIONS

Physical Requirements

• General Physical Skills ( squatting, kneeling, pushing, standing, sitting, walking, reaching, pulling extensively)
• Repetitive motion
• Driving, must have valid G in good standing

Required education:

• High school or equivalent

Required experience:

• Auto body Appraiser: 1 year

In addition to a very competitive wage structure, we offer

• a comprehensive Health & Benefit plan,
• access to an onsite company gym,
• an excellent company profit sharing program

Any interested candidate should apply by emailing their resume to jpoworoznyk@heffner.ca

Heffner Motors is an equal opportunity employer and is able to accommodate applicants with disabilities in the recruitment process

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CUSTOMER RELATIONS ASSOCIATE

The Customer Relations Associate is part of a team that provides exceptional customer care for Heffner Motors valued guests.

Duties include making courtesy telephone calls to our Toyota Service & Collision Center guests, assisting with reception and cashier duties, back up to vehicle licensing coordinator & inventory control coordinator.

This is a part time position (approximately 32hr/week)

Candidate must be available to work:

• Day shifts
• Evening shifts and
• Saturday shifts where required

Candidate must be

• Self-motivated, well organized and great listening skills
• Possess excellent customer service skills on the phone,
• Fit with our fun loving, hardworking, community focused, and customer driven culture.
• Have excellent customer oriented and communication skills.

In addition to a very competitive wage structure, we offer

• a comprehensive Group Benefit plan,
• access to an onsite company gym,
• an excellent company profit sharing program

Wages & Hours will be discussed during the interview process.

No phone calls please.  Only those candidates chosen for an interview will be contacted

If you have the attitude, skills, and experience we are looking for, please submit your detailed resume and cover letter to jpoworoznyk@heffner.ca

Heffner Toyota is an equal opportunity employer and is able to accommodate applicants with disabilities during the recruitment process

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CUSTOMER RELATIONS ASSOCIATE – Full time Service Reception

The Customer Relations Associate is part of a team that provides exceptional customer care for Heffner Toyota’s valued guests.

Duties include making Toyota Service Reception/Cashier duties & database maintenance

Candidate must be

• Self-motivated, well organized and great listening skills
• Possess excellent customer service skills on the phone,
• Fit with our fun loving, hardworking, community focused, and customer driven culture.
• Have excellent customer oriented and communication skills.

In addition to a very competitive wage structure, we offer

• a comprehensive Group Benefit plan,
• access to an onsite company gym,
• an excellent company profit sharing program

Wages & hours will be discussed during the interview process.

No phone calls please.  Only those candidates chosen for an interview will be contacted

If you have the attitude, skills, and experience we are looking for, please submit your detailed resume and cover letter to jpoworoznyk@heffner.ca

Heffner Toyota is an equal opportunity employer and is able to accommodate applicants with disabilities during the recruitment process

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Toyota New Car Sales and Leasing Consultant

Heffner Toyota is the 2nd largest volume Toyota dealer in Ontario and 5th largest in Canada.  We are looking for a candidate to add to our dynamic team as a New Car Sales and Leasing Consultant. Reporting to the New Car Sales Manager, we are looking for a customer oriented individual with a desire to succeed that is motivated, well-organized and a team player who is eager to work in our fast-paced environment

Skills required:

– Exceptional customer service skills are a MUST
– Previous sales experience is an asset but we are willing to train the right individual
– OMVIC license, if you do not have one you will be required to get your OMVIC license
– A valid Drivers License is a must

In addition to a very competitive wage structure, we offer

• a comprehensive Health & Benefit plan,
• access to an onsite company gym,
• an excellent company profit sharing program

If you are interested in applying please send an email to Jessica Poworoznyk at jpoworoznyk@heffner.ca

Applicants for this position will only be contacted if selected for the interview process

Heffner Motors is an equal opportunity employer and is able to accommodate applicants with disabilities in the recruitment process

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Toyota Lube Technician

Our Heffner Toyota Service department is currently looking to add a staff member to our Lube Technician Team

We are looking for:

• A hard-working candidate,
• A candidate preferably with past oil change experience
• Someone who is interested in full-time work.

Shift and wages will be discussed during the interview process.

In addition to a very competitive wage structure, we offer

• a comprehensive Health, Dental & Benefit plan,
• access to an onsite company gym,
• an excellent company profit sharing program

Hours and wages to be discussed in full during the interview process.

If you have the attitude, skills, and experience we are looking for, please submit your detailed resume and cover letter to jpoworoznyk@heffner.ca

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Toyota Parts Advisor

We are looking for a Toyota Parts Advisor, some experience is required or a good working knowledge of the automotive repair industry.

Candidate must be:

• Self-motivated and well organized
• Comfortable working alone at times
• Excellent customer oriented and communication and listening skills.
• Abe to fit with our hardworking, community focused and customer driven culture.
• Able to work in a fast paced environment

Heavy Lifting is required.  Training will be provided.

In addition to a very competitive wage structure, we offer

• a comprehensive Health & Benefit plan,
• access to an onsite company gym,
• an excellent company profit sharing program

If you have the attitude, skills, and experience we are looking for, please submit your detailed resume and cover letter to jpoworoznyk@heffner.ca

Heffner Toyota is an equal opportunity employer and is able to accommodate applicants with disabilities during the recruitment process

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Auto Glass Installation Technician – Full Time

We have an immediate opening for a full time Auto Glass Installation Technician to join our Heffner Auto Glass Department.

Job Duties and Tasks

1) Install, repair, and replace safety glass and related materials, such as rear windshield heating-elements, on vehicles and equipment.

2) Obtain windshields or windows for specific automobile makes and models from stock, and examine them for defects prior to installation.

3) Prime all scratches on pinchwelds with primer, and allow primed scratches to dry.

4) Remove all dirt, foreign matter, and loose glass from damaged areas; then apply primer along windshield or window edges and allow it to dry.

5) Remove all moldings, clips, windshield wipers, screws, bolts, and inside A-pillar moldings; then lower headliners prior to beginning installation or repair work.

 Our ideal candidate will:

• Be knowledgeable in all areas of automotive glass repair and replacement.
• Have a minimum of 1 – 2 years Automotive Glass Technician experience

In addition to a very competitive wage structure, we offer

• a comprehensive Health & Benefit plan,
• access to an onsite company gym,
• an excellent company profit sharing program

Any interested candidate should apply by emailing their resume to jpoworoznyk@heffner.ca

Heffner Motors is an equal opportunity employer and is able to accommodate applicants with disabilities during the recruitment process

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Full Time – Automotive Tint/Paint Protection Film Installer

We have an immediate opening for an automotive tint/paint protection film installer. Successful candidates would have

• clean drivers abstract
• positive can –do attitude
• the ability to maintain a high level of quality control
• keen attention to detail
• demonstrated ability to multi-task

Additional duties would include greeting guest, detailing vehicles, shuttling vehicles/guests and general cleaning as required.

Preference will be given to those individuals with experience – consideration will be given to superior candidates who require training.

In addition to a very competitive wage structure, we offer

• a comprehensive Health & Benefit plan,
• access to an onsite company gym,
• an excellent company profit sharing program

Any interested candidate should apply by emailing their resume to jpoworoznyk@heffner.ca

Candidates for this position will only be contacted if selected for the interview process

Heffner Motors is an equal opportunity employer and is able to accommodate applicants with disabilities in the recruitment process

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Full Time – Auto Cleaning & Detailing Associate

The Auto Cleaning & Detailing Associate’s main job is to wash the exterior and interior of a vehicle according to the customer’s wishes. These tasks may involve a simple shampoo, vacuum or more specific work like cleaning the trunk, ashtray or engine. Detailers usually work under supervision and are expected to work long hours with frequent standing and moving. They may be exposed to extreme heat or cold

Skill Requirements:

• valid class G driver’s license preferred
• strong work ethic
• energetic and enjoys a fast paced work environment
• Day and Afternoon/Evening shifts required

In addition to a very competitive wage structure, we offer

• a comprehensive Health & Benefit plan,
• access to an onsite company gym,
• an excellent company profit sharing program

Heffner Motors is an equal opportunity employer and is able to accommodate applicants with disabilities in the recruitment process

Any interested candidate should apply by filling out the form below or by emailing their resume to Jessica Poworoznyk at jpoworoznyk@heffner.ca.

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TOYOTA SERVICE ADVISOR

We are looking for a successful candidate that possesses the following:

• Strong Automotive Knowledge
• Self Motivated and Well Organized
• Excellent Customer Service and Communication Skills
• Energetic and able to work in a Busy Service Department
• Excellent Team Member

Hours and wages to be discussed in full during the interview process.

Any interested candidate should apply by filling out the form below or by emailing their resume to Jessica Poworoznyk at jpoworoznyk@heffner.ca.

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CLASS A LICENSED TECHNICIAN – Extended Evening Hours

Our Toyota Service Department has an opening for a Class A Licensed technician for our extended service hours. The opening is for a full-time flat rate position, with extremely competitive wages based on experience and training.

All interested candidates must be

• fully licensed and
• capable of all tasks relating to those of a licensed technician,
• while producing quality work in a fast paced busy service department.

In addition to a very competitive wage structure, we offer

• a comprehensive Health, Dental & Benefit plan,
• access to an onsite company gym,
• an excellent company profit sharing program

Hours and wages to be discussed in full during the interview process.

Interested candidates can email resumes to Jessica Poworoznyk at jpoworoznyk@heffner.ca or fill out the form below.

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FULL TIME – TIRE ASSOCIATE

This position is part of a team that provides exceptional customer care for Heffner Motor’s valued guests.

Responsibilities include:

• Pulling & Returning stored wheel & tire assemblies to storage room
• Rotating Completed tire appointment assemblies between main service shop and tire storage room
• Pulling new loose tires for appointments

HEAVY LIFTING IS AN ESSENTIAL JOB REQUIREMENT

Wages will be discussed during the interview process.

No phone calls, please.

If you have the attitude, skills, and experience we are looking for, please submit your detailed resume and cover letter by using the form below.

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Don’t see the position you are interested in? We are always on the lookout for talented individuals to join our team. Please use the form below to submit your resume for future opportunities.

TO VIEW OPEN opportunities for careers AT HEFFNER LEXUS PLEASE CLICK HERE

 

Apply Here

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