Auto Service in Kitchener-Waterloo

Auto Service in Kitchener-Waterloo

We are service first.

We started as a small automotive repair shop and although we have grown, we have not forgotten our roots.

Book a service appointment with us and experience the “Heffner Difference”!

 Heffner’s service departments are now open until midnight from Tuesday to Thursday, and Fridays until 9:00pm.

Click on the services below for full details.

Heffner Toyota is an Accredited Ontario Drive Clean Test facility. We offer testing, repairs, and vehicle maintenance to ensure compliance with emissions standards and to help you:

  • Save on fuel consumption
  • Prolong your vehicle’s life
  • Protect the air we breathe

The Drive Clean Test program helps Ontarians make smart choices about the way we maintain and drive our vehicles. Whether you have a new or old vehicle, it is important to receive proper maintenance to reduce harmful emissions.


Heffner Toyota offers an express lube service while you wait — no appointment necessary! This oil and filter change includes an 11 point inspection. Synthetic and other specialty oils may cost more than a standard change.

Express Lube Hours

  • Monday, 7am – 5pm
  • Tuesday to Friday, 7am – 8pm
  • Saturday, 8am – 5pm

Pre booked oil changes at Heffner Toyota

If you like to plan ahead, Heffner Toyota offers pre-booked oil changes for your vehicle. There are three simples ways to pre-book your oil change:

  1. Call us at (519) 748-9667 and select option 1 for appointments.
  2. Email us at servicemytoyota [at]
  3. Click the ‘Book a Service Appointment’ button on the top right of this page.

Customers receive a complimentary car wash with every oil change.

Looking for repairs or replacement parts for your vehicle? At Heffner Toyota, all makes and models of vehicles can be serviced by our trained technicians in our 20 service bays. We offer service for the following:

  • AC Repairs
  • Brake Repairs
  • Brake Pad Replacement
  • Engine Tune-Ups
  • Heater Repairs
  • Muffler Repairs
  • Timing Belt Replacement
  • Wheel Alignment
  • Windshield Wiper Repair
  • And More!

Make yourself at home in our comfortable waiting area, or take advantage of our complimentary shuttle service — which provides transportation to and from your requested destination.

As a Heffner Toyota owner, you enjoy complimentary Roadside Assistance 24 hours a day, 365 days a year. Throughout North America, our Central Emergency Roadside Services Operator is always available to ensure you receive prompt, efficient service.

Toll Free: 1-888-TOYOTA-8 (1-888-869-6828)

Our enormous tire storage facility is temperature and humidity controlled to ensure that your tires are carefully protected until the next time you need them installed. You don’t need to worry about your tires degrading by being exposed to the elements or temperature fluctuations. You’ll also avoid the hassle of hauling those heavy tires around twice each year.

Instead, you can store your tires at our on-site facility for $12.00 per month. We currently store over 1,400 sets of tires for Heffner customers, and our designated shelving system prevents stacking, which can cause tires to become misshapen over time.

When you want your tires changed, book an appointment and bring in your vehicle. We’ll take care of the rest!

Heffner Toyota