LEXUS CANADA DEALERSHIPS RANKED HIGHEST IN SERVICE SATISFACTION BY J.D. POWERFeb 5th, 2016
1 Beyond expert servicing by our Lexus-trained technicians, the highest-quality overall experience and attention to detail is the standard that each Lexus Guest can expect when they visit Heffner Lexus. This heightened level of care is part of our ongoing quest for the very best in service excellence — a level of excellence for which Lexus Dealerships have gained national recognition.
J.D. Power and Associates has awarded Lexus Canada Dealerships the highest rank in “Highest Overall Customer Satisfaction Among Service Provider Brands”. This prestigious recognition is based on a study of more than 11,000 Canadian vehicle owners, and measures overall satisfaction based on five key factors, including: service initiation; service quality; service advisor; service facility; and vehicle pick-up.
At Lexus, we’re proud to be recognized for our service expertise, commitment to quality and focus on customer service — adding to the sincere pride we take in each and every Lexus Guest experience we create.
Arrange a visit to Heffner Lexus today.