Careers in Automotive

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Heffner’s is an equal opportunity employer in Kitchener, Ontario and is able to accommodate applicants with disabilities during the career recruitment process.

Are you looking to join a great brand and a great dealership?  Heffner’s is a dynamic growth-oriented Toyota, Lexus and Pre-Owned Vehicle Dealership.  Founded in 1960, the dealership still operates today with the founding family members, with the same commitment to providing superior customer care through honesty, integrity and respect.   If you are looking for a career with a growing dealership with unprecedented growth, we have a job for you.

 

Don’t see the position you are interested in? We are always on the lookout for talented individuals to join our team. Please use the form below to submit your resume for future opportunities.

TO VIEW OPEN opportunities for careers AT HEFFNER LEXUS PLEASE CLICK HERE

 

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Only qualified candidates will be contacted.

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Only qualified candidates will be contacted.

 

PRE-OWNED SALES MANAGER

Are you looking to work in an environment that values your contribution to customer care? Are you looking for opportunities to grow and make your mark within a team? Heffner Toyota is the place that you can accomplish all this and more. Come talk to us today about how you can make a difference.

PRE-OWNED SALES MANAGER

At Heffner Motors we believe in being good corporate citizen is the fundamental responsibility of everyone, we encourage our staff to participate in community involvement opportunities.

We are looking for a driven, innovative person who embraces our core values and our common purpose to build lasting relationships by creating an enthusiastic fulfilling experience for everyone.

The candidate must:

  • Have managerial experience
  • Have experience in a Pre-Owned Vehicle environment.
  • Be able to plan, organize, implement and interpret the programs, goals, objectives, policies and procedures, as determined by senior management.
  • Have the ability to motivate, train, and build a strong team using proven strong team building skills
  • Have the ability to effectively communicate both verbally and in writing
  • Show the ability to build and maintain lasting relationships with corporate departments, key business partners, and customers
  • Have proven inventory management skills
  • Have the ability to pay attention to detail
  • Be to multi task
  • Have a solid sales background and proven track record of your achievements, personally or professionally
  • Have excellent listening skills
  • Possess a valid driver’s license

In addition to a very competitive wage structure, we offer

  • a comprehensive Health & Benefit plan,
  • access to an onsite company gym,
  • an excellent company profit sharing program

Hours, wages and a non-exhaustive list of responsibilities will be discussed during the interview process.

If you are interested in applying for this position please email your resume and cover letter to Nick Heffner at nheffner@heffner.ca 

Heffner Motors is an equal opportunity employer and is able to accommodate applicants with disabilities in the recruitment process.

EXPRESS LUBE ADVISOR

Are you looking to work in an environment that values your contribution to customer care?  Are you looking for opportunities to grow and make your mark?  Heffner Toyota is the place that you can accomplish all this and more.  Come talk to us today about how you can make a difference.

At Heffner Motors we believe in being good corporate citizen is the fundamental responsibility of everyone, we encourage our staff to participate in community involvement opportunities.

We are looking for a driven, innovative person who embraces our core values and our common purpose to build lasting relationships by creating an enthusiastic fulfilling experience for everyone.

The Express Lube Advisor is part of a team that provides exceptional customer care for Heffner Toyota’s valued guests.

Candidate must

  • Have experience and/or a good working knowledge of the automotive repair industry.
  • Be self-motivated and well organized
  • Be comfortable working alone at times
  • Have excellent customer service and communication skills.
  • Fit with our fun loving, hardworking, community focused, and customer driven culture
  • Enjoy working with others in a strong team environment

In addition to a very competitive wage structure, we offer

  • a shift premium for all extended shift positions
  • a comprehensive Health & Benefit plan,
  • access to an onsite company gym,
  • an excellent company profit sharing program

Training will be provided.

Hours and wages will be discussed in full during the interview process.  Only those proceeding to the interview will be contacted.

If you have the attitude, skills, and experience we are looking for, please submit your detailed resume and cover letter to jpoworoznyk@heffner.ca

Heffner Motors Ltd is an equal opportunity employer and is able to accommodate applicants with disabilities in the recruitment process.

LEXUS PARTS ADVISOR – SECOND SHIFT

Are you looking to work in an environment that values your contribution to customer care? Are you looking for opportunities to grow and make your mark within a team? Heffner Motors is the place that you can accomplish all this and more. Come talk to us today about how you can make a difference.

LEXUS PARTS ADVISOR – Extended Shift

At Heffner Motors we believe that being good corporate citizen is the fundamental responsibility of everyone, we encourage our staff to participate in community involvement opportunities.

We are looking for a driven, innovative person who embraces our core values and our common purpose to build lasting relationships by creating an enthusiastic fulfilling experience for everyone.

Candidate must be:

  • Self-motivated and well organized
  • Comfortable working alone at times
  • Excellent customer oriented and communication and listening skills.
  • Abe to fit with our hardworking, community focused and customer driven culture.

Heavy Lifting is required.  Training will be provided.

In addition to a very competitive wage structure, we offer

  • a comprehensive Health & Benefit plan,
  • access to an onsite company gym,
  • an excellent company profit sharing program

If you have the attitude, skills, and experience we are looking for, please submit your detailed resume and cover letter to jpoworoznyk@heffner.ca

Heffner Motors Ltd is an equal opportunity employer and is able to accommodate applicants with disabilities in the recruitment process

BUILDING & FACILITY GENERAL MAINTENANCE TECHNICIAN

Are you looking to work in an environment that values your contribution to customer care?  Are you looking for opportunities to grow and make your mark?  Heffner Toyota is the place that you can accomplish all this and more.  Come talk to us today about how you can make a difference.

BUILDING & FACILITY GENERAL MAINTENANCE TECHNICIAN

At Heffner Motors we believe in being good corporate citizen is the fundamental responsibility of everyone, we encourage our staff to participate in community involvement opportunities.

We are looking for a driven, innovative person who embraces our core values and our common purpose to build lasting relationships by creating an enthusiastic fulfilling experience for everyone.

Duties & Responsibilities

General Operation and maintenance of heating, ventilation, air conditioning, exhaust systems and boilers.

  • Corrective emergency and preventative maintenance on all building mechanical, plumbing and electrical systems
  • Grease, lubricate and general repairs to equipment with in our service shops & carwash
  • Log activities in maintenance FIIX Program
  • Coordinate Contractors as required
  • Winter Activities – plowing, salting & shovelling

Ideal Candidate:

  • Must be able to work at heights – training will be provided
  • Must have and maintain a valid Ontario Class G driver’s license
  • Able to work overtime as required
  • Must be Self-motivated,
  • Must be Well organized
  • Must be able to fit with our fun loving, hardworking, community focused, and customer driven culture.

Job Qualifications: (Any one of the following)

  • BES Class 2  ( Building Environmental Systems Operator) or working towards this certificate

OR

  • Licensed Electrician 309A

OR

  • Experienced person in building maintenance & HVAC, Plumbing & electrical systems.
  • Pay is based on experience & Qualifications

In addition to a very competitive wage structure, we offer

  • a comprehensive Health & Benefit plan,
  • access to an onsite company gym,
  • an excellent company profit sharing program

Any interested candidate should apply by emailing their resume to jpoworoznyk@heffner.ca

Candidates for this position will only be contacted if selected for the interview process

Heffner Motors is an equal opportunity employer and is able to accommodate applicants with disabilities in the recruitment process.

LICENSED AUTOMOTIVE TECHNICIAN

Do you want to excel? Do you want to work with driven people determined to make a difference? Do you want to be the best in your field? That is Heffner Lexus! Heffner Lexus is part of a dealer group with over 200 employees service the Waterloo Region since 1960. We pride ourselves on a safe, comfortable work environment and a great staff! If you are looking to advance your career in the automotive industry, this is the place to be. Come join our fun, exciting team today!

Heffner Lexus is looking for a licensed technician for our service department’s afternoon shift.

We are looking for candidates who are

  • fully licensed and Lexus Certified will be preferred — but not required
  • capable of all tasks relating to those of a licensed technician,
  • while producing quality work in a fast paced busy service department.

In addition to a very competitive wage structure, we offer

  • a clean and organized shop environment with a strong focus on Health & Safety
  • a comprehensive Health, Dental & Benefit plan,
  • access to an onsite company gym,
  • an excellent company profit sharing program

Hours and wages to be discussed in full during the interview process.

Heffner Lexus is an equal opportunity employer and is able to accommodate applicants with disabilities in the recruitment process.

TOYOTA SERVICE ADVISOR

Heffner Motors is a leading automotive retailer in the Waterloo Region. Since 1960 we have been known for honesty, integrity and outstanding service to our customers. We value our employees as well as our customers. Our full service facility covering over 21 acres, allows us to serve all of our customer’s automotive needs – a true one-stop automotive centre. A career in the retail automotive industry will allow you to grow and provide exemplary service to customers. We are always looking for employees who are customer-service oriented, work well in a team environment and are looking for a fast-paced environment to flourish in.

Toyota Service Advisor

We are looking for a Service Advisor, who has experience and/or a good working knowledge of the automotive repair industry.

Candidate must be

  • Self-motivated and well organized
  • Comfortable working alone at times
  • Excellent customer oriented and communication and listening skills.
  • Must fit with our hardworking, community focused, and customer driven culture.

Previous automotive service advisor experience is preferred. Training will be provided.

In addition to a very competitive wage structure, we offer

  • a comprehensive Health & Benefit plan,
  • access to an onsite company gym,
  • an excellent company profit sharing program

Heffner Motors Ltd is an equal opportunity employer and is able to accommodate applicants with disabilities in the recruitment process.

CLASS A LICENSED TECHNICIAN 

Heffner Motors is a leading automotive retailer in the Waterloo Region. Since 1960 we have been known for honesty, integrity and outstanding service to our customers. We value our employees as well as our customers. Our full service facility covering over 21 acres, allows us to serve all of our customer’s automotive needs – a true one-stop automotive centre. A career in the retail automotive industry will allow you to grow and provide exemplary service to customers. We are always looking for employees who are customer-service oriented, work well in a team environment and are looking for a fast-paced environment to flourish in.

Class A Licensed Technician

Our Toyota Service Department has an opening for Class A Licensed technicians. The opening is for a full time flat rate position, with extremely competitive wages based on experience and training.

All interested candidates must be

  • fully licensed and Lexus/Toyota Certified will be preferred
  • capable of all tasks relating to those of a licensed technician,
  • while producing quality work in a fast paced busy service department.

In addition to a very competitive wage structure, we offer

  • a comprehensive Health, Dental & Benefit plan,
  • access to an onsite company gym,
  • an excellent company profit sharing program

Hours and wages to be discussed in full during the interview process.

Heffner Motors Ltd is an equal opportunity employer and is able to accommodate applicants with disabilities in the recruitment process.

INTERNAL INVENTORY DETAILING ASSOCIATE

Heffner Motors is a leading automotive retailer in the Waterloo Region.  Since 1960 we have been known for honesty, integrity and outstanding service to our customers.  We value our employees as well as our customers. Our full service facility covering over 21 acres, allows us to serve all of our customer’s automotive needs – a true one-stop automotive centre.   A career in the retail automotive industry will allow you to grow and provide exemplary service to customers.  We are always looking for employees who are customer-service oriented, work well in a team environment and are looking for a fast-paced environment to flourish in.

Full Time – Internal Inventory Detailing Associate

The Internal Inventory Detailing Associate’s main job is to maintain showroom vehicles and lot vehicles. These tasks may involve driving vehicles to gas station and putting gas into the vehicle, maintaining & wash parking lot cars, getting vehicles ready for showing to guests. Other duties could be assigned as required. This position usually works under minimal supervision and are expected to work long hours with frequent standing and moving. They may be exposed to extreme heat or cold

Skill Requirements:

  • valid class G driver’s license preferred
  • strong work ethic
  • energetic and enjoys a fast paced work environment

 In addition to a very competitive wage structure, we offer

  • a comprehensive Health & Benefit plan,
  • access to an onsite company gym,
  • an excellent company profit sharing program

Heffner Motors is an equal opportunity employer and is able to accommodate applicants with disabilities in the recruitment process.

AUTOMOTIVE DAMAGE APPRAISER/ESTIMATOR

Heffner Motors is a leading automotive retailer in the Waterloo Region.  Since 1960 we have been known for honesty, integrity and outstanding service to our customers.  We value our employees as well as our customers. Our full service facility covering over 21 acres, allows us to serve all of our customer’s automotive needs – a true one-stop automotive centre.   A career in the retail automotive industry will allow you to grow and provide exemplary service to customers.  We are always looking for employees who are customer-service oriented, work well in a team environment and are looking for a fast-paced environment to flourish in.

Automotive Damage Appraiser/Estimator

The appraiser must handle communication with the adjuster and customer regarding status of the vehicle. This position is often the main point of contact with Heffner Collision and the customer, so he or she must strive to represent the Company in a professional manner. The Appraiser should have an outgoing personality; enjoy meeting people and a good understanding of appraising and insurance claims procedures and policies. He/she must be able to make common sense decisions, be a self-motivator, use excellent communication skills, both verbal and written, and portray a professional business image. It is imperative that this person possess a good work attitude and foster a positive team spirit in support with the overall philosophy of the company and fellow employees.

Customer Service

  • Inspect qualified vehicles and write damage appraisals
  • Responsible for handling all appraisals, work authorizations, repair orders, supplements and warranties when dealing with the customer, striving to maintain and improve closing ratio for the company
  • Follow up on customer appraisals, in order to increase closing ratio
  • Ongoing communication with adjuster, production staff and customer regarding repair status.
  • Inspect repair and meet with customer when picking up vehicle to ensure customer satisfaction
  • Work to resolve any customer concerns or dissatisfaction with the work or the Company
  • Responsible for maintaining consistent sales volume to meet or exceed company goals.
  • Identify non-related damages for up-sell opportunities.

Coordinating Staff to Achieve Sales Goals

  • Participate in daily production / release meetings in order to provide key information to managerial staff.
  • Update WIP report based on production meeting findings, copy report.
  • Provide support and work closely with CSR/ reception
  • Participate in monthly company meetings and be willing to attend any and all training programs to enhance performance both personally and professionally

Appraisal Process

  • Follow the outlined customer greeting processes with all individuals
  • Follow the standard imaging process on all potential insurance appraisals
  • Add explanation lines to necessary image or repair line entries on all appraisals
  • Ensure that we use most commonly missed “forgettables” found in insurance guidelines
  • Follow best practices when generating appraisals to achieve 95% accuracy 100% of the time – attention to detail
  • Other Duties as required

 Administration of RO Package

  • Ensure customer authorization is received from owner before proceeding with parts order
  • Parts ordering and back orders are documented in the file
  • Communicate to customers any outstanding moneys owing at time of authorization and at least 24 hours prior to delivery of vehicle
  • Signs off final inspection section of QA checklist validating vehicle is ready for delivery

EXPERIENCE/SKILL REQUIREMENTS

  • Management Software (Mitchell/ Dealership) – INTERMEDIATE
  • Microsoft Office Software (Word, Excel, Outlook) – INTERMEDIATE
  • Estimating Software (Audatex and/or Mitchell) – INTERMEDIATE
  • ICAR a plus
  • Work independently without close supervision
  • Flexible/adaptable to constant change
  • Strong tact and diplomacy; ability to interact with all levels of personnel
  • Highly organized, analytical and motivated; ability to handle multiple concurrent assignments
  • Ability to prioritize, organize and plan work under own initiative
  • Strong communication skills (written and verbal)

OCCUPATIONAL QUALIFICATIONS

Physical Requirements

  • General Physical Skills ( squatting, kneeling, pushing, standing, sitting, walking, reaching, pulling extensively)
  • Repetitive motion
  • Driving, must have valid G in good standing

Required education:

  • High school or equivalent

Required experience:

  • Auto body Appraiser: 1 year

 In addition to a very competitive wage structure, we offer

  • a comprehensive Health & Benefit plan,
  • access to an onsite company gym,
  • an excellent company profit sharing program

Any interested candidate should apply by emailing their resume to jpoworoznyk@heffner.ca

Heffner Motors is an equal opportunity employer and is able to accommodate applicants with disabilities in the recruitment process.

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Heffner Toyota