Heffner Review Jr. – November

November 2019

Heffner Review Jr.
Heffner Review Article

Record Readers’ Choice Awards

Record Readers' Choice Awards

The only thing we can say is, “Thank You”, as we’re honestly speechless.

Because of your votes, and your kindness, Heffner’s took home an outstanding 16 awards in this year’s Record Readers’ Choice Awards.

The below results were released in October.

Diamond Award

  • Imported Car Dealership
  • New Car Dealership
  • Used Car Dealership
  • Auto Salesperson – Karen Savage
  • Auto Mechanic – Shaun Koenig

Gold Award

  • Transmission Service & Repair
  • Auto Service Advisor – Ashley Snowden

Platinum Award

  • Auto Collision & Repair
  • Auto Detailing
  • Auto Glass Repair
  • Auto Parts & Accessories
  • Auto Rust Proofing
  • Auto Service Centre
  • Oil/Lube Centre
  • Auto Salesperson – Cory Taylor
  • Auto Service Advisor – Rob McLennan

We don’t do what we do for the recognition, but it does reaffirm our commitment to you.

Heffner’s has always been a service first dealership, starting back in 1960 when John Heffner Sr. first opened the doors to his small repair garage on Breithaupt Street in Kitchener. From there, the business grew to the Heffner’s you know and see today. Lots has changed over the years, but the one thing that hasn’t is our dedication to you.

Our guests, are part of the family. You could be buying a new Toyota or Lexus. Maybe a luxury pre-owned or quality used vehicle. If you’re not looking to buy, there’s always a need for service, oil changes and detailing. And if unfortunate happens, you may require a visit to the Collision Centre. Whatever your need or reason, know that Heffner’s is here for you, always ready to help.

Google Reviews

We love hearing back from our guests. It’s an excellent way for us to make sure we remain on track and continue to provide the best service first experience we possibly can.

Here’s just a few of our recent Google Reviews from valued guests, covering a variety of our services.

Quick Lube

Google Review - Heffner Quick Lube


Google Review - Heffner Service

Toyota Sales

Quality Used

Google Review - Heffner Quality Used

Lexus New

If you’d like to share a recent experience you’ve had with either Heffner Toyota or Heffner Lexus, please do so.

Search us on Google, click on Google Reviews on the right hand side, and then the blue “Write a Review” button near the top right of the page.

Happy Halloween!

Halloween is usually billed as the “spookiest” time of the year.

All those ghosts and goblins, skeletons and vampires.

But at Heffner’s, it’s just down right fun. Seriously. We love Halloween. We love it so much!

That was easy to see if you happened to stop by on October 31st.

The place looked a little different than normal that day. We had such a great variety of costumes.

However, if you weren’t able to stop by, you more than likely saw some of the costumes on our numerous social channels, like Instagram, Facebook, Twitter and YouTube. We were quite active that day; hard to blame us. Have I mentioned – we love Halloween?

It wasn’t all fun though. There was a little competition as well.

Every year, Heffner’s throws a staff Halloween Costume Contest where we award three winners.

The gist. We dress up. We take pictures. Then throw it out to staff to vote on their favourite. It’s a real complicated procedure 😉

Once all the tallies are collected, the results are revealed and the winner is crowned.

This year, the big grand prize went to “Jedi Knight”.

Second place was a tie between “Birds” & “Chewie”.

Third place was “Billy Gibbons”.

What do you think? Do you agree with our overall consensuses or would you have voted differently?

Heffner Review Article

Annual Heffner Christmas Open Houses

With Halloween officially in the rear view mirror, it’s now time to shift our focus to what’s on the road ahead; Christmas.

The merriment of the holiday season is officially in full swing. Shelves are full of holiday must-haves, Christmas parties are on the horizon, and the Hallmark Channel is hitting overdrive.

This time of year also means the return of our annual Christmas Open Houses at Heffner’s.

A time to get together, and celebrate together. It’s our way of sharing the holidays with you and your family.

Like in past years, we’re throwing two separate distinct parties.

The first will take place on Friday, November 29th from 7-9pm.  It’s our elegant evening at Heffner Lexus featuring the Waterloo County Carolers, delicious food and drink, our silent auction in support of Ray of Hope, and as always, good cheer.

Then, it’s all about family the following day at Heffner Toyota. Bring out the kids Saturday, November 30th, noon until 4pm, and enjoy some upbeat Christmas carols performed live by Juneyt. The silent auction in support of Ray of Hope continues. Plus, a balloon twister and face painting for the kiddos. There’s food and drink and no family Christmas event would be complete without a visit with Santa and Mrs. Claus, photos included.

It’s a blast every year, and we hope you’re able to join us again this year at our annual Heffner Christmas Open Houses.

For videos from last year’s event, please click on the appropriate link below.

Heffner Lexus Christmas Open House

Heffner Toyota Christmas Open House

Heffner Review Article



Our community partners are so important to us. The work they do locally helps make Waterloo Region the place it is; one we’re proud to call home.

Centre in the Sqaure

One of our Community Partners is Centre in the Square, which Heffner’s is proud to be the Season Sponsor of, and has been involved with them, in some fashion or other, for 30 years.

The Centre in the Square is a not-for-profit organization that brings in countless acts to Waterloo Region ranging from the KW Symphony to concerts, plays, musicals and many other performances.

Recently, they invited us in for a behind the scenes look at this absolutely amazing venue. We had the opportunity to go backstage, up to the rafters where the stage lights are housed, behind the spotlights and projectors and so much more.

Take a look for yourself at some of the areas you don’t usually see from the comfort of your seats.

For a list of Centre In the Square’s upcoming performances, click here.

Christkindl Market

The Christkindl Market is another Community Partner Heffner’s is proud to have and they’re now gearing up for their annual seasonal run.

This year, the award-winning and free festival runs from Thursday, December 5th to Sunday, December 8th, inside and out of Kitchener City Hall.

“Every Christmas, since medieval times, towns and cities across Germany come alive with the sights, sounds and smells of Christmas.”

The Christkindl Market replicates those traditions here in Kitchener with over 100 vendors that range from food to crafts and everything in between.

What you can expect:

  • Wooden Huts in the Market’s Village and down along King Street
  • Choirs, Bands and Dance Groups
  • Horse Drawn Carriage Rides
  • Train Room
  • Blacksmith Demonstrations
  • Christmas Trees for sale
  • Live Nativity
  • Photos with Folkoric Characters

Start planning your visit today. Click here for the 2019 Entertainment Program.

The Christkindl Market is a wonderful family event that is sure to put you in the Christmas spirit.

This guest described it perfectly, ” Snow falling gently, beautiful German music playing outside, high quality Christmas goods for purchase from friendly vendors, hot-mulled cider, the nativity scene, the skaters – what atmosphere!!! The magic has hooked me ever since. So much different from the mall! Thanks for kindling the Christmas spirit.”

For a list of all Heffner’s Community Partners, please click here.

Thanks for reading our Heffner Review. If you have any thoughts, comments, suggestions, or anything else, please feel free to contact Ryan with them.

rdentinger@heffner.ca | 519.895.9111

Thanks again!