Heffner Review September 2019

September 2019

Book Your Tire Swap Now

So You’re Ready for the Changing Season

Heffner Tire Swap
Tire swap.

I know, it’s like hearing about pumpkin spice in July or August, it only reminds you of what’s to come, instead of enjoying what’s here.

But the thing is, putting it off doesn’t stop it from actually arriving, it only makes it a little more chaotic when it does show up.

If you haven’t done so already, it’s now time to book your seasonal tire swap with Heffner’s so you’re ready when ‘that’ season arrives.

Advanced booking is for your convenience and for your safety. Plus, it ensures you’re rolling on the proper set of tires for the proper season, making them more effective and last longer.

To quickly book your appointment, please either call one of our appointment coordinators or go online to www.heffner.ca.

For Toyota: 519-748-9667 – Option 1

For Lexus: 519-895-9130 – Option 1

Heffner Toyota for New Winter Tires as well

If you’re in need of a new set of tires, we can easily help you out there as well. We have an extensive list of brand name tires that work for your vehicle. We also offer our Price Match Promise so you know you’re getting the best price possible (some conditions apply). The seasonal manufacturer rebates will also be released shortly to save you a little extra. Watch on our social channels – Facebook, Instagram, Twitter and LinkedIn – for when details have arrived.

Speaking of winter tires, one question we’re asked quite frequently is “do I need four winter tires, or can I make do with just two?” The answer is a full set of four for a very good reason.

Giulio Michetti, Assistant Service Manager at Heffner Toyota, has the details.

Another benefit of Heffner’s is our climate controlled tire storage facility. Storing tires in a climate controlled environment increases the longevity of your tires and saves you the struggle of hauling them and storing them. All you have to do is book your appointment and we do the rest.

When it comes to tires, all you need to know is Heffner’s.

Now go enjoy that pumpkin spiced latte, if that’s what you’re into.

All-New Enform & Lexus App

Lexus EnformIt’s a definite boost to your in-vehicle multimedia system.

Canadian Lexus drivers will notice an enhanced Enform experience starting with the 2020 Lexus RX Series (RX, RXh, RXL & RXhL) set to arrive in September at Heffner Lexus.
The RX is the first to include all-new Enform features while other models will follow suit over the next short while.

The Lexus App, which will be available for download through the Apple App Store and Google Play Store, has two important components, the Enform Remote and Enform Service Connect.
With the Enform Remote, you’re able to lock and unlock your doors and start and stop your engine remotely. You can also check the status of your windows and moonroof as well as check your fuel level, find your vehicle and monitor anyone who drives your Lexus all from the convenience of your mobile device.

Enform Service Connect keeps you in the know regarding your Lexus including maintenance alerts, if there are any recall notifications, and your vehicle health reports. 

In addition to being compatible with Apple CarPlay, Enform now connects to Android Auto with Google Assistant. This is the simple and safe way to use your Android device inside your Lexus. Google Assistant uses voice commands so your eyes can remain on the road.

Amazon Alexa is compatible with Enform and your home device, however your vehicle needs to be equipped with Enform Remote for this to function to operate.

Enform’s Guest Support including the SOS button remains in place, but with a new Montreal-based call centre. The process has also been simplified as you can now enroll using the Lexus app, or with the help of your Dealership Associate utilizing the new Connected Services Activation Portal. The SOS button lets you rest easy knowing there’s a live Enform Response Agent just a button away, no matter the time of day, or night.

Lexus continues to create amazing with Enform, connectivity made simple, easy and convenient.
Watch for the latest rollout in the 2020 RX Series and subsequent models following.

For more information regarding Enform, please contact your Heffner Lexus Product Advisor.

Heffner Studio at the Kitchener Public Library Opening Next Month

#madeinheffnerThe Heffner Studio at the Kitchener Public Library Central Branch on Queen Street is on schedule to open in late October.


However, we recently received a behind the scenes tour of all the cool new digital state of the art equipment that will be coming your way including the four studios that house them.

  • Broadcast Studio
  • Don and Tracey Zehr Studio
  • Tom and Lix Motz Studio
  • Solo Studio

From radio broadcasts, to podcasts and a band recording studio, the Heffner Studio brings audio to the forefront, but it doesn’t stop there. There’s also two 3D Printers and a 3D imaging camera that scans an object into the Mac where you can then manipulate and print.

In addition to the tech gear, there’s also two training spaces that can house 90 people nightly.
Needless to say we are so excited what this Studio is going to mean to Waterloo Region.

We will have more on the Heffner Studio, and everything it has to offer, in our next edition of the Heffner Review. 

2020 Lexus RX

The Lexus RX has led the charge for years

2020 Lexus RXIt’s the best-selling model for Lexus, as well as the top selling luxury SUV on the market today.
The RX was also recently awarded top spot in J.D. Power’s 2019 U.S Resale Value Awards. This honour speaks to models 3 years of age and older.

Meaning, whether new or pre-owned, the Lexus RX consistently delivers immense value for you. And the new 2020 RX, set to arrive at Heffner Lexus sometime this month, only pushes the bar further ahead.

The newest model set to be released is what they call a mid-model change. You won’t notice drastic differences, but the changes that were made have resulted in an elegant, dynamic vehicle with major appeal.

The first thing you’ll notice is its enhanced styling. The new front grille gives the RX a bold new outlook with redesigned front LED headlights and fog lights. To anchor the corners, the RX runs on redesigned 18” wheels; 20” are available as well. Plus, striking new exterior colours like Moonbeam Beige Metallic or Nori Green Pearl, completes its striking new style.

An enhanced suspension system has elevated the ride comfort of the RX and reshaped side grilles above the foglamps has increased its aerodynamics. Performance dampers on F SPORT has raised the handling stability connecting you to the drive more than ever before.

Lexus Safety System+ 2.0 takes the well-being of everyone who shares the road to the next level. LSS+ 2.0 includes new features like Lane Trace Assist, Daytime Bicycle Detection and Low Light Pedestrian Detection.

Technology definitely doesn’t take a backseat either with the new 2020 RX. New Remote and Connected Services will make their debut on the RX, complementing the already existing connectivity. Enjoy a 12.3” display along with a new touch screen and new remote touchpad. Apple CarPlay and Android Auto are also compatible.

With Lexus’ pursuit of perfection, it’s no surprise that the RX has been and continues to be the luxury SUV atop everyone’s “want list”.

The Records’ Reader Choice Awards

It’s a tremendous honour to have received 21 nominations in this year’s the Record’s Reader Choice Awards. Words cannot express our appreciation, but our actions will continue to.

Heffner’s has been a service first dealership since day one back in 1960. Our guests are our family. You are the reason why we do what we do.

Here are our nominations this year:

  • Auto Collision & Repair
  • Auto Detailing
  • Auto Glass Repair
  • Auto Parts & Accessories
  • Auto Rustproofing
  • Auto Service Centre
  • Business That Gives to Community
  • Import Car Dealership
  • New Car Dealership
  • Oil/Lube Change
  • Tire Sales & Service
  • Transmission Service & Repair
  • Used Car Dealership
  • Auto Service Advisor – Ashely Snowden
  • Auto Service Advisor – Chris Durno
  • Auto Service Advisor – Rob McLennan
  • Auto Salesperson – Cory Taylor
  • Auto Salesperson – Jake Hebscher
  • Auto Salesperson – Karen Savage
  • Auto Salesperson – Kevin Rego
  • Auto Mechanic – Shaun Koenig

Record Readers' Choice Award 2019 Heffner Nominees
On behalf of the management and staff at Heffner’s we would like to thank our guests for once again nominating us for the Record’s Reader Choice Awards, and we hope we can count on your vote in the next stage.

Heffner’s. Proudly partnering with our community since 1960.

Heffner Used Vehicle Centre

Heffner Used Vehicle Centre“In this area, Heffner’s is synonymous with Toyota.”

That quote definitely left a smile on my face when a local golfer at this summer’s Greater Kitchener Waterloo Chamber of Commerce Golf Scramble told me that before teeing off trying to win a new 2019 RAV4. Spoiler. He didn’t sink the hole in one, but he stood by his comment none the less.

Heffner’s, a family owned and operated dealership, has been in the Toyota business since 1976, and Lexus since 1990.

That’s years of trusted quality in Waterloo Region, but it doesn’t end with new vehicles.
That trusted quality extends to both the Heffner Used Vehicle Centre and the Heffner Luxury Pre-Owned Centre.

Combined, there’s consistently over 200 vehicles on the lot ready for you. Many with either the Toyota Certified Used Vehicle (TCUV) or Lexus Certified Pre-Owned Vehicle (LCPO) certification; that’s the highest of standards.

These programs give you the extra peace of mind that you’re buying quality. They have gone through rigorous inspections and with Heffner’s you receive additional bonuses like a one-time exchange privilege, comprehensive warranty and an additional no charge oil change.

Many of the vehicles on our lots, whether TCUV or LCPO, were also bought or leased new here at Heffner’s. They were serviced here as well. We know these vehicles. We’ve taken care of these vehicles. We know their history and feel 100% about re-selling these vehicles. Put us on your list. You can trust Heffner’s for quality, bottom line.

It’s one of the reasons why where you buy matters. You’re part of the family, and you are treated that way. We love our community and being a part of it. Heffner’s has been a long standing corporate citizen supporting 150 local charities and community organizations. This is our home and we give back as much as we possibly can. As they say, every bit counts.

We’re proud to be different. It’s the difference that we stand behind, what makes us who we are; the Heffner Difference. Family owned and operated since 1960. 3 generations of family who are proud to put their name behind what we do. From local events hosted throughout the year to the interactions we share each and every day. We have been service first since day one and that hasn’t changed, and it won’t change.

It’s one of the many reasons why our Toyota Service Department is open extended hours three days a week, Tuesday thru Thursday from 7am to midnight. In addition, you’ll enjoy a free cookie and coffee from Morning Glory Caféour on-site café run by Ray of Hope – with every service appointment, a shuttle service that covers a large area – on average a 30 km radius in any direction from the dealership – and a complimentary car wash after your service is complete.

Heffner’s may be synonymous with Toyota in our Region, but it doesn’t end there. From Toyota to Lexus, new and pre-owned, detailing and collision, family fun and community connections, isn’t it time you experience the Heffner Difference today?

Socialize with Heffner’s

Socialize with Heffner
We live in a very social era; follows, likes, shares, tweets, posts. 

All with lots of pictures and videos. Not to mention gif’s, memes and stories as well. 

There is always lots going on. Daily. Hourly. Minutely – is that even a word? 

The thing is, you can’t watch everyone, and you don’t have to. But, we highly recommend you keeping an eye on Heffner’s. We’re like that distant family member you don’t talk to everyday, but with Social, you always know what’s going on.

Our Social channels are chalked full of all the good stuff:

Behind the scenes fun, industry news, community and dealership events, sales, how to’s, vehicle profiles, and is the next best way to communicate with us, other than of course, walking through the door.

So go ahead, give us a follow, like, feel free to share, tweet or comment. We always love hearing from you, our valued guest.

Where to Find Us:

Heffner Toyota – https://www.facebook.com/HeffnerToyota/
Heffner Lexus – https://www.facebook.com/HeffnerLexus/


Heffner Toyota Lexus – @lexus_heffner

Heffner Lexus Toyota

Thanks for reading our Heffner Review. If you have any thoughts, comments, suggestions, or anything else, please feel free to email Ryan with them. Thanks again!