Auto Service in Kitchener-Waterloo

Auto Service in Kitchener-Waterloo

We are service first.

We started as a small automotive repair shop and although we have grown, we have not forgotten our roots.

Book a service appointment with us and experience the “Heffner Difference”!

 Heffner’s service departments are now open until midnight from Tuesday to Thursday, and Fridays until 9:00pm.

Click on the services below for full details.

Heffner Toyota is an Accredited Ontario Drive Clean Test facility. We offer testing, repairs, and vehicle maintenance to ensure compliance with emissions standards and to help you:

  • Save on fuel consumption
  • Prolong your vehicle’s life
  • Protect the air we breathe

The Drive Clean Test program helps Ontarians make smart choices about the way we maintain and drive our vehicles. Whether you have a new or old vehicle, it is important to receive proper maintenance to reduce harmful emissions.

services-1

Heffner Toyota offers an express lube service while you wait, no appointment necessary for all models 2015 and older! This oil and filter change includes an 11 point inspection. Synthetic and other specialty oils may cost more than a standard change.

Express Lube Hours

  • Monday, 7am – 5pm
  • Tuesday to Friday, 7am – 8pm
  • Saturday, 8am – 5pm

Pre booked oil changes at Heffner Toyota

If you like to plan ahead, Heffner Toyota offers pre-booked oil changes for your vehicle. For all models that are 2016 or newer, it is required to book ahead. There are three simple ways to pre-book your oil change:

  1. Call us at (519) 748-9667 and select option 1 for appointments.
  2. Email us at servicemytoyota [at] heffner.ca.
  3. Click the ‘Book a Service Appointment’ button on the top right of this page.

Customers receive a complimentary car wash with every oil change.

Looking for repairs or replacement parts for your vehicle? At Heffner Toyota, all makes and models of vehicles can be serviced by our trained technicians in our 20 service bays. We offer service for the following:

  • AC Repairs
  • Brake Repairs
  • Brake Pad Replacement
  • Engine Tune-Ups
  • Heater Repairs
  • Muffler Repairs
  • Timing Belt Replacement
  • Wheel Alignment
  • Windshield Wiper Repair
  • And More!

Make yourself at home in our comfortable waiting area, or take advantage of our complimentary shuttle service — which provides transportation to and from your requested destination.

As a Heffner Toyota owner, you enjoy complimentary Roadside Assistance 24 hours a day, 365 days a year. Throughout North America, our Central Emergency Roadside Services Operator is always available to ensure you receive prompt, efficient service.

Toll Free: 1-888-TOYOTA-8 (1-888-869-6828)

Rest assured that you’re getting the right price on Toyota approved tires. When your tires are installed at Heffner Toyota, you will have peace of mind knowing the job was done by our certified Toyota technicians.

Right-Tire-Promise
Tire-Brands

Ask your parts advisor about manufacturers mail-in rebates on some of the most popular tire brands.

*Should you find a lower Canadian advertised price or Canadian internet quote on winter or all-weather tires within thirty (30) days before or after the purchase of qualifying tires from a participating Canadian Toyota Dealer, present the Toyota dealer where you purchased or intend to purchase qualifying tires with proof of the Canadian advertised price or Canadian internet quote. They will verify the price and that the item is in stock and available for immediate sale and delivery, and then match the lower price. Canadian advertised or Canadian internet quotes are eligible from local tire retailers only within an 80km radius of your dealership’s location.
This does not include verbal or handwritten quotes. “Price Match” does not apply to advertising errors or misprints, Boxing Day prices, special educational prices, restricted offers, mail order offers, rebates, coupons, premiums, free or bonus offers, limited or minimum quantity or limited time offers, close-outs, liquidations, clearances, and financing offers. Offer does not apply to advertised prices or internet quotes from outside Canada, or handwritten or verbal estimates. Subject to stock availability. Advertised item must be an in-stock brand sold by the Toyota Tire Centre and be the same size, model, sidewall, speed and load rating.
Qualifying tires must be purchased and installed at a participating Toyota dealer in Canada. Price Match Promise does not apply to costs associated with labour, valve stems, mounting/balancing, disposal fees and taxes.  Offer valid on the following tire brands: MICHELIN, BFGOODRICH, UNIROYAL, BRIDGESTONE, FIRESTONE, GOODYEAR, DUNLOP, CONTINENTAL, GISLAVED, GENERAL, PIRELLI, YOKOHAMA, TOYO AND HANKOOK. Offer subject to change or cancellation without notice.
Tire Storage

Our enormous tire storage facility is temperature and humidity controlled to ensure that your tires are carefully protected until the next time you need them installed. You don’t need to worry about your tires degrading by being exposed to the elements or temperature fluctuations. You’ll also avoid the hassle of hauling those heavy tires around twice each year.

Instead, you can store your tires at our on-site facility for $12.00 per month. We currently store over 1,400 sets of tires for Heffner customers, and our designated shelving system prevents stacking, which can cause tires to become misshapen over time.

When you want your tires changed, book an appointment and bring in your vehicle. We’ll take care of the rest!

Property Map to Heffner Toyota Service Department

Heffner Toyota Service Map

If you’re visiting the Heffner Toyota Service Department, continue past the new Toyota showroom on the left until you see the 3 bay doors under the “Service Reception” sign on your right.

Heffner Toyota